Delegate routine administrative tasks to our team and they will look after your practice for you.
Provide timely reminders, appointment updates, follow-ups, keep patients informed, and keep patients engaged.
Our team takes care of time-consuming administrative work so you can focus on patient care. Free up your staff to virtual assistance on patient care by delegating virtual assistant tasks to our dedicated team. Tailor our services to meet the unique needs of your practice, ensuring a perfect fit for your operational requirements.
All appointment scheduling, reminders, and confirmations are handled by us, so your office can keep running like clockwork. Make the scheduling seamless for patients and clinics.
We handle the whole referral process, from contacting the specialized person to making sure all medical records are sent and appointments are made.
We give you the ability to manage your patient feedback, providing the answers to any questions and improving the overall patient experience for your practice.
Patient satisfaction and activity. Here’s a breakdown of key components of the virtual assistant process:
Appointment Management & Scheduling: Virtual assistants help organize patients’ appointments, remind them, and confirm the schedule so that clinic operations go smoothly.
Insurance Verification and Authorization: VAs verify insurance coverage and are responsible for securing authorizations necessary for coverage aligned to all new claims and reducing claim denials.
Patient interactions and hospital calls are answered by VAs to help keep patients informed and supported.
Billing inquiries are managed by the virtual assistants and they help with processing payments, and then tracking outstanding balances to improve cash flow.
Healthcare providers have VAs on board to help create reports, keep records, and keep all the documentation in place, so they don’t lose track and breach their security and ethics.
A well-organized front office ensures timely scheduling, accurate billing, and clear communication, which significantly improves the patient experience. Patients appreciate efficient service, short wait times, and a seamless administrative process, all of which positively impact satisfaction.
Yes, MedBrigade tailors its front-office solutions to meet the specific needs of each practice. We work with you to create a customized plan that aligns with your operational goals, patient volume, and staffing requirements, ensuring a perfect fit for your practice.
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